We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Shipping Policy/Delivery Policy
Please be assured that your items will ship out within two days of purchase.The most efficient carrier that we use is United Parcel Service (UPS). Sorry but we cannot ship to P.O. Boxes.
If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. UPS deliveries occur Monday through Friday, excluding holidays.
If you require express shipping, please call us at (513) 561-0842 for charges.
SHIPPING AND HANDLING COSTS:
- UPS Next Day Air (US Only) $25.00
- UPS 2nd Day Air (US Only) $15.00
- UPS Ground (US Only) $7.00
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 6.5% sales tax
No Returns of Seasonal Merchandise. Store credit or exchange within 30-days with receipt. Handmades & discounted items are FINAL SALE.
Telephone: (513) 561-0842